Warranty Information
Toshiba’s warranty period varies depending on the product model. Please refer to the following warranty tables.
The following Carry-In warranty service for Toshiba Hard Disk Drives only applies to products sold in retail box packaging.
| External Hard Drives
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| Product name | Models that begin with: | Warranty periods | |
| Canvio Basics / Canvio Basics USB-C® |
HDTB3, HDTB4 | 2 | years |
| Canvio Basics | HDTB510EK3AA, HDTB520EK3AA, HDTB540EK3CA | 2 | years |
| Canvio Partner | HDTB510EK3AB, HDTB520EK3AB, HDTB540EK3CB | 2 | years |
| Canvio Ready | HDTP2, HDTP3 | 2 | years |
| Canvio Advance | HDTC9, HDTCA | 2 | years |
| Canvio Alu | HDTH3 | 2 | years |
| Canvio Slim | HDTD3 | 3 | years |
| Canvio Premium | HDTW2 | 3 | years |
| Canvio Flex | HDTX140ES, HDTX120ES, HDTX110ES | 3 | years |
| Canvio Flex Exclusive | HDTX110MS, HDTX120MS, HDTX140MS | 4 | years |
| Canvio Gaming | HDTX140EK, HDTX120EK, HDTX110EK | 2 | years |
| Canvio Basics Exclusive | HDTB405MK, HDTB410MK, HDTB420MK, HDTB440MK | 3 | years |
| Canvio Basics Exclusive | HDTB510MK, HDTB520MK, HDTB540MK | 4 | years |
| Canvio for Desktop | HDTC3 | 2 | years |
| Internal Hard Drives
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| Product name | Models that begin with: | Warranty periods | |||
| Retail | |||||
| L200 | HDWL, HDWJ, HDWK | 2 | years | ||
| P300 | HDWD | 2 | years | ||
| X300 | HDWE, HDWF, HDWR, | 2 | years | ||
| N300 | HDWQ, HDWN, HDWG | 3 | years | ||
Please click here for more information on our general warranty policy.