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Warranty Information

Important legal disclaimers. Please note that some legal disclaimers are product or feature specific and may not be applicable to you. 

External Hard Drives

Product name

Models that begin with:

Warranty periods
Canvio Basics HDTB3, HDTB4

2 years
Canvio Ready HDTP2, HDTP3

2 years
Canvio Advance HDTC9

2 years
Canvio Alu HDTH3

2 years
Canvio Slim HDTD3

3 years
Canvio Premium HDTW2

3 years
Canvio Basics Exclusive HDTB405MK, HDTB410MK,

HDTB420MK, HDTB440MK

3 years
Canvio for Desktop HDTC3

2 years

Internal Hard Drives

Product name

Models that begin with:

Warranty periods

Bulk*

Retail
L200 HDWL, HDWJ

2 years

2 years
P300 HDWD

2 years

2 years
X300 HDWE, HDWF, HDWR,

2 years

2 years
N300 HDWQ, HDWN, HDWG

3 years

3 years
V300 HDWU

2 years

N/A
S300 HDWT

3 years

N/A
MG Series MG

5 years

N/A
AL Series AL

5 years

N/A

*Please note that claim process for these product models may differ from our general warranty policy.

Please click here for more information on our general warranty policy.