Online Data Protection Declaration
Version dated Sept. 25th, 2017
Toshiba Electronics Europe GmbH (“Toshiba”) recognizes how important it is to you that your personal data be carefully protected. We therefore take protection of your personal data very seriously. We provide you with information here pertaining to the collection of personal information when using this website.
To Russian citizens:
We respect the privacy and security of your personal data wherever we provide our services and products. Therefore, through technical and organizational measures, we have ensured that personal data of Russian citizens will not be stored, used and forwarded outside of the Russian territory. As a consequence, we are regrettably not able to offer all of the Website services (such as newsletters, for example) to Russian citizens.
Entity collecting personal information (responsible entity)
Personal information on this Website is collected on behalf of Toshiba Electronics Europe GmbH, who is responsible for this Website. Toshiba’s address is: Hansaallee 181, 40549 Düsseldorf, Germany. Toshiba’s telephone number is: +49 (0) / 211 5296 0. Toshiba’s fax number is: +49 (0) 211 / 5296 400.
You have the possibility to contact us via our e-mail address or via the contact form provided on the Website. For the processing we need your title, first name and surname, your e-mail address and your message text. The other information requested enables us to improve the handling and preparation of your contacting. The communication of the data you provide in this context is expressly on a voluntary basis and with your consent. The personal data transmitted to us will only be used for the purpose for which you provide us with it when contacting us. The data will not be used for other purposes without your express consent. You can revoke your consent at any time for the future.
Updating your personal information
You have the right to access, correct and delete inaccuracies in your personal information at any time. You can do this by contacting the Toshiba Data Protection Officer at:
Toshiba Electronics Europe GmbH
Data Protection Officer
Mr. Christian Mommers
c/o intersoft consulting services AG
Pempelforter Straße 47
Telephone: +49 (0) 211 / 860 41 335
Please include your name, address, and/or e-mail address when contacting us.
Collection of personal information
Toshiba collects your information in order to record, support and facilitate your use of this Website and to prevent unlawful use. There are certain areas of the Website where you are asked to provide us with personal information about yourself, such as when registering your details and/or products purchased. When personal information is requested, website visitors are given a choice as to whether they would prefer to opt-out and for instance not receive any email from Toshiba. However, if you do not provide the registration information that we ask you to provide, you might not be able to use some of the Website services such as support services, for example. Similarly, if you choose to delete your registration information (pursuant to the mechanism set forth in “Updating your per-sonal information”) you may no longer be able to use some of the services offered on this Website.
By using this Website you agree and acknowledge that your personal information collected through the Website or in connection with the services provided thereon may be transferred across national boundaries and collected, stored or processed by trusted agents of Toshiba such as web hosting providers, mail and email service providers and web analytic providers, to help facilitate Toshiba in providing certain functions of the Website. This does also apply to trusted third parties who are bound by contract not to use your personal information for their own purposes or provide it to any third parties.
In order to improve our services for you, we only work with trusted service providers. We ensure that the German and European safety regulations and technical standards regarding protection of your data by the service providers are met. We only work with service providers who agree by con-tract to guarantee observance of the German and European standards, and ensure this using standard contractual clauses pertaining to the transfer of personal information to processors estab-lished in third countries under Directive 95/46/EC of the European Parliament and Council in the respective valid version.
In order to reduce errors in our database, authenticate our users, prevent fraud and prevent abuse of this Website and the services provided thereon, we may on occasion supplement or correct the personal information you submit to us and your Internet Protocol (IP) address with information in our other databases or information from third-party sources.
Toshiba may also collect non-identifying statistical information to improve the Website and services, and provide users with a better experience. This information can also be used for statistical analyses.
Certain services may require you to use the most current version of such service. These services may also be offered in conjunction with other services, which you may or may not have already downloaded. Toshiba may automatically check to determine if you are using the most current ver-sion or possess the required other services. Toshiba can inform you by way of e-mail messages, pop-up boxes or similar mechanisms as to whether you need to upgrade, in order to use the service you have requested. During this process, an IP address identifying your computer and the product and service version may be sent to a web server. System profile information is not transmitted, however, nor are cookies used to store information.
Protection of your personal information
Your personal information collected on this Website resides on secure servers that only selected Toshiba personnel and contractors have access to via password.
Please note that any information you post to a guestbook, public bulletin board, blog or chat room which may be offered by Toshiba on this Website as an additional service, is available to all persons accessing this service. Your e-mail address and other personal information or content you might upload may also be publicly posted on such sites. The information you share, including your email address, would then be available to all persons accessing such community sites and such information may be read, collected or used by others for any purpose, including sending you unsolicited messages. Toshiba is not responsible for any information you elect to publicly submit on the Website or the use of such information by third parties.
In order to improve the Website and the services provided thereon and to provide more convenient, relevant experiences to our customers, we and our agents may use “cookies”, “web beacons” and similar devices to track your activities, e.g. the analytics service Google Analytics provided by Google Inc.. A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the server that gave it to you. A cookie functions as your identification card and enables Toshiba to record your passwords and preferences. A cookie cannot be executed as code or deliver viruses. A web beacon is a small transparent .gif image that is embedded in an HTML page or email used to track when the page or email has been viewed. A similar tool may be used that may send data to a server when a set of user-initiated events occur such as for instance when the “Add to Cart” button is clicked. This tool is similar to a cookie. It tracks your visit and the data can only be read by the server that receives the data. It is different than a cookie in that it is not browser-based, may not function as an identification card and does not store any data on your computer.
The following cookies related to the searching functionality provided on the Website are set:
We use Google AdWords Remarketing to advertise Toshiba across the internet, in particular Google Display Network. AdWords remarketing will display ads to you based on what parts of the Toshiba website you visited. To achieve this, the Website places a cookie in your web browser. This cookie does not in any way identify you or give access to your computer or mobile device.
The cookie is only used to indicate the following to other websites: “This person visited a particular page, so show them ads relating to that page.”
Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
If you do not wish to see ads from TOSHIBA, you can opt out in the following ways:
Disable “Ads Personalization” in Google’s Ads Settings.
Personal Data collected: Cookie and Usage Data
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this Website:Disable Google Analytics
Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.
Please note that on this Website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).
PLEASE BE AWARE THAT, ACCORDING TO THE RELEVANT PRIVACY LEGISLATION, YOU HAVE THE EXPLICIT RIGHT TO CONTACT TOSHIBA AT ANY TIME IN ORDER TO INQUIRE ABOUT THE AMOUNT, CONTENT, SOURCE, RECIPIENT AND USE OF YOUR PERSONAL DATA STORED BY TOSHIBA.
You also have a right to correct, block or delete this data. For inquiries, please contact the Toshiba Data Protection Officer named above.