{"id":4260,"date":"2017-08-18T17:23:15","date_gmt":"2017-08-18T15:23:15","guid":{"rendered":"https:\/\/toshibaelectronicseuropegmbh.preview.pslsrv.com?page_id=4260"},"modified":"2026-10-02T14:04:07","modified_gmt":"2026-10-02T12:04:07","slug":"home","status":"publish","type":"page","link":"https:\/\/www.toshiba-storage.com\/pt-pt\/","title":{"rendered":"Home"},"content":{"rendered":"<section class=\"section padding-top-md padding-bottom-md bg-white\">\n    <div class=\"container\">\n\n\n<div class=\"block block--accordion margin-bottom-md\">\n                <h2 class=\"h2 align-left \">FAQ<\/h2>\n        <div class=\"row\">\n        <div class=\"col-xs-12\">\n                <ul class=\"accordion accordion-flush\" id=\"accordion-1\" data-accordion>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-2\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-2\">\n                        O Web site toshiba-storage.com \u00e9 espec\u00edfico da Europa, do M\u00e9dio Oriente e de \u00c1frica?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-2\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">Sim. O Web site toshiba-storage.com \u00e9 o portal regional oficial da Toshiba Storage Solutions para a Europa, o M\u00e9dio Oriente e \u00c1frica (EMEA), operado pela Toshiba Electronics Europe GmbH, com sede em D\u00fcsseldorf, na Alemanha. Abrange produtos, suporte, retalhistas e not\u00edcias relevantes especificamente para esta regi\u00e3o e est\u00e1 dispon\u00edvel em 12\u00a0idiomas, refletindo o respetivo \u00e2mbito geogr\u00e1fico.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-3\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-3\">\n                        Que tipos de produtos de armazenamento oferece a Toshiba para a regi\u00e3o EMEA?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-3\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">A Toshiba oferece uma gama completa de unidades de disco r\u00edgido para a regi\u00e3o EMEA, incluindo HDDs externos port\u00e1teis (s\u00e9rie Canvio), unidades internas para computadores de secret\u00e1ria e port\u00e1teis, unidades NAS, unidades espec\u00edficas para sistemas de vigil\u00e2ncia e HDDs de classe empresarial. Os produtos est\u00e3o dispon\u00edveis atrav\u00e9s de retalhistas e distribuidores autorizados em toda a Europa, no M\u00e9dio Oriente e em \u00c1frica.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-4\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-4\">\n                        Que unidade de disco r\u00edgido Toshiba devo escolher para utiliza\u00e7\u00e3o quotidiana, em compara\u00e7\u00e3o com cargas de trabalho profissionais?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-4\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">Para utiliza\u00e7\u00e3o pessoal no dia a dia em viagem, a gama de unidades de disco r\u00edgido Canvio da Toshiba oferece a simplicidade do plug-and-play, com capacidades de at\u00e9 4\u00a0TB. Para armazenamento interno num computador de secret\u00e1ria ou port\u00e1til, os modelos P300 e L200 s\u00e3o op\u00e7\u00f5es s\u00f3lidas para o dia a dia. Para utiliza\u00e7\u00f5es profissionais e cargas de trabalho exigentes, o X300 destina-se a uma utiliza\u00e7\u00e3o de elevado desempenho em computadores de secret\u00e1ria, com velocidades de at\u00e9 7200\u00a0rpm e capacidades de at\u00e9 20\u00a0TB. O N300 foi concebido especificamente para NAS e ambientes de v\u00e1rios utilizadores, enquanto a gama S300 foi concebida para sistemas de vigil\u00e2ncia 24\u00a0horas por dia, 7\u00a0dias por semana. Para centros de dados empresariais, a MG Series ou a AL Series s\u00e3o as op\u00e7\u00f5es mais adequadas.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-5\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-5\">\n                        A Toshiba fabrica as suas pr\u00f3prias unidades de disco r\u00edgido ou comercializa produtos de outras marcas com a sua pr\u00f3pria marca?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-5\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">A Toshiba concebe e fabrica as suas pr\u00f3prias unidades de disco r\u00edgido, contando com mais de 50\u00a0anos de experi\u00eancia em tecnologia de armazenamento. Isto inclui tecnologias propriet\u00e1rias, como a Stable Platter Technology, a Dynamic Cache Technology e a Flux Control MAMR (FC-MAMR), utilizada nos modelos de elevada capacidade.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-6\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-6\">\n                        Onde posso comprar produtos de armazenamento Toshiba na Europa?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-6\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">Os produtos de armazenamento da Toshiba s\u00e3o vendidos atrav\u00e9s de uma vasta rede de retalhistas e distribuidores autorizados em toda a Europa, incluindo a Amazon, a Currys, a Argos, a Conrad, a Coolblue, a Alternate, a Fnac e muitos especialistas regionais. Est\u00e1 dispon\u00edvel uma lista completa na p\u00e1gina toshiba-storage.com\/pt-pt\/where-to-buy\/.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-7\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-7\">\n                        O que \u00e9 o &quot;Centro de Tecnologia&quot;?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-7\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">O <span class=\"s1\">Centro de Tecnologia<\/span> \u00e9 um centro de recursos destinado a profissionais e entusiastas de tecnologia. Inclui o Laborat\u00f3rio de inova\u00e7\u00e3o de HDDs, relat\u00f3rios do laborat\u00f3rio detalhados, documentos t\u00e9cnicos, bem como artigos sobre tend\u00eancias e perspetivas atuais, por exemplo, sobre os requisitos de armazenamento para IA ou o futuro da tecnologia de HDDs.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-8\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-8\">\n                        Onde posso encontrar suporte t\u00e9cnico ou transfer\u00eancias de software?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-8\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">No item de menu &#8220;Suporte&#8221;, tem acesso direto ao centro de transfer\u00eancias de controladores e ferramentas, ao arquivo de produtos com modelos mais antigos, a informa\u00e7\u00f5es sobre recupera\u00e7\u00e3o de dados e ao portal para consultar o estado da garantia.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-9\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-9\">\n                        Qual \u00e9 o compromisso da Toshiba Storage para com a sustentabilidade?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-9\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">A Toshiba disponibiliza informa\u00e7\u00f5es sobre a forma como a empresa cumpre as normas ambientais, reduz as emiss\u00f5es de CO2 na produ\u00e7\u00e3o e contribui para minimizar a pegada ecol\u00f3gica dos centros de dados atrav\u00e9s de tecnologias de HDDs duradouras. Saiba mais na sec\u00e7\u00e3o <span class=\"s1\">Sustentabilidade<\/span>.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-10\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-10\">\n                        Que garantia oferece a Toshiba para as respetivas unidades de disco r\u00edgido?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-10\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">A dura\u00e7\u00e3o da garantia varia consoante a fam\u00edlia de produtos: as unidades Canvio port\u00e1teis incluem 2 ou 3\u00a0anos consoante o modelo, as unidades para sistemas de vigil\u00e2ncia e NAS incluem normalmente uma garantia de 3\u00a0anos, e as unidades das s\u00e9ries empresariais MG e AL t\u00eam uma garantia de 5\u00a0anos. Est\u00e3o dispon\u00edveis mais informa\u00e7\u00f5es nas p\u00e1ginas de produtos e suporte da Toshiba Storage.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-11\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-11\">\n                        Onde fica a sede da Toshiba Storage na regi\u00e3o EMEA e a quem se destina este Web site?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-11\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">O Web site toshiba-storage.com \u00e9 operado pela Toshiba Electronics Europe GmbH e destina-se a clientes e parceiros de toda a Europa, do M\u00e9dio Oriente e de \u00c1frica (EMEA). O Web site disponibiliza informa\u00e7\u00f5es sobre produtos, recursos t\u00e9cnicos, liga\u00e7\u00f5es para retalhistas e servi\u00e7os de suporte relativos ao portef\u00f3lio de HDDs da Toshiba.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-12\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-12\">\n                        A Toshiba Storage vende diretamente aos consumidores?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-12\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">A Toshiba Storage n\u00e3o vende diretamente neste Web site. Os produtos s\u00e3o adquiridos atrav\u00e9s de uma rede de retalhistas e distribuidores autorizados, indicados na p\u00e1gina Onde comprar, que abrange a maioria dos pa\u00edses da regi\u00e3o EMEA.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-13\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-13\">\n                        Qual \u00e9 a diferen\u00e7a entre as gamas de unidades de disco r\u00edgido da Toshiba para consumidores e para empresas?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-13\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">As unidades para consumidores (Canvio, P300, L200 e X300) foram concebidas para utiliza\u00e7\u00e3o pessoal, jogos e computadores de secret\u00e1ria, com garantias de 2 a 3\u00a0anos. A unidade NAS N300 faz a ponte entre estas duas categorias, destinando-se tanto a utilizadores avan\u00e7ados como a pequenas empresas, com capacidade de funcionamento 24\u00a0horas por dia, 7\u00a0dias por semana, e suporte de RAID. As unidades profissionais concebidas especificamente para este fim (S300, MG e AL Series) foram desenvolvidas para os ambientes mais exigentes, incluindo sistemas de vigil\u00e2ncia, armazenamento na nuvem e centros de dados, com garantias de at\u00e9 5\u00a0anos.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-14\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-14\">\n                        A Toshiba utiliza a tecnologia CMR nas respetivas unidades de disco r\u00edgido?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-14\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">Sim. A maioria das unidades de disco r\u00edgido da Toshiba utiliza CMR (Conventional Magnetic Recording), que proporciona um desempenho de escrita consistente com o acesso de v\u00e1rios utilizadores, cargas de trabalho com v\u00e1rios processos e configura\u00e7\u00f5es RAID. Isto faz do CMR a op\u00e7\u00e3o preferencial para ambientes de armazenamento sempre ligados, onde \u00e9 fundamental garantir um desempenho de escrita previs\u00edvel e fi\u00e1vel. Pode encontrar mais informa\u00e7\u00f5es sobre cada HDD na respetiva p\u00e1gina do produto.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-15\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-15\">\n                        Que idiomas e pa\u00edses s\u00e3o suportados pelo Web site da Toshiba Storage para a regi\u00e3o EMEA?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-15\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">O Web site est\u00e1 dispon\u00edvel em 12\u00a0idiomas, incluindo ingl\u00eas, alem\u00e3o, franc\u00eas, espanhol, italiano, polaco, neerland\u00eas, portugu\u00eas, grego, h\u00fangaro, turco e russo, abrangendo toda a regi\u00e3o EMEA.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n                                <li class=\"accordion-item\" data-animate=\"from-bottom\">\n                <h3 class=\"accordion-header\">\n                    <button class=\"accordion-button\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#accordion-1-item-16\" aria-expanded=\"false\" aria-controls=\"accordion-1-item-16\">\n                        Como posso obter suporte t\u00e9cnico para uma unidade de disco r\u00edgido da Toshiba?                    <\/button>\n                <\/h3>\n                <div id=\"accordion-1-item-16\" class=\"accordion-collapse collapse\" data-bs-parent=\"#accordion-1\" data-accordion-item>\n                    <div class=\"accordion-body block--text\">\n                        <p class=\"p1\">No item de menu Suporte em toshiba-storage.com\/pt-pt\/, tem acesso direto ao centro de transfer\u00eancias de controladores e ferramentas, ao arquivo de produtos com modelos mais antigos, a informa\u00e7\u00f5es sobre parceiros de recupera\u00e7\u00e3o de dados e ao portal para consultar o estado da garantia. Tamb\u00e9m pode contactar diretamente a equipa de suporte atrav\u00e9s da p\u00e1gina Contacto.<\/p>\n                    <\/div>\n                <\/div>\n            <\/li>\n            <\/ul>\n        <\/div>\n    <\/div>\n<\/div>\n\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":24,"featured_media":17577,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-home.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"50994,56601,23439,54892,27398,24425","_relevanssi_noindex_reason":"Excluded: hidden or archived","footnotes":""},"class_list":["post-4260","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - 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