{"id":10432,"date":"2017-10-15T12:40:23","date_gmt":"2017-10-15T10:40:23","guid":{"rendered":"https:\/\/toshibaelectronicseuropegmbh.preview.pslsrv.com\/contacto\/"},"modified":"2025-12-03T08:53:52","modified_gmt":"2025-12-03T07:53:52","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.toshiba-storage.com\/es\/contact\/","title":{"rendered":"Contacto de asistencia"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<strong>Paso 1:<\/strong><\/p>\n<p>\u00bfQu\u00e9 informaci\u00f3n est\u00e1 buscando?[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<strong>Paso 2:<\/strong><\/p>\n<p>Compruebe si puede encontrar la informaci\u00f3n en esta p\u00e1gina, por ejemplo, en las preguntas frecuentes, en el archivo de productos, en los tutoriales de v\u00eddeo, etc.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]<strong>Paso 3:<\/strong><\/p>\n<p>Para las reclamaciones de garant\u00eda, siga el enlace siguiente. Para preguntas generales, p\u00f3ngase en contacto con nuestro centro de servicio.<\/p>\n<p><a href=\"https:\/\/www.toshiba-storage.com\/warranty-claims\/\">M\u00e1s informaci\u00f3n sobre reclamaciones de garant\u00eda<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Para obtener m\u00e1s informaci\u00f3n, contacta con nuestra l\u00ednea directa de soporte gratuito (solo disponible en ingl\u00e9s y alem\u00e1n).<\/p>\n<p><strong>00800-THOTLINE (84685463)<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1542152086144{padding-bottom: 0px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1543530962428{margin-bottom: 0px !important;border-bottom-width: 0px !important;padding-bottom: 0px !important;}&#8221;]<strong>Pa\u00edses donde est\u00e1 disponible:<\/strong>[\/vc_column_text][vc_row_inner css=&#8221;.vc_custom_1542151967621{padding-bottom: 0px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-at.png);\">Austria<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-be.png);\">B\u00e9lgica<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-dk.png);\">Dinamarca<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-fi.png);\">Finlandia<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-fr.png);\">Francia<\/p>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-de.png);\">Alemania<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-ie.png);\">Irlanda<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-il.png);\">Israel<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-it.png);\">Italia<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-nl.png);\">Pa\u00edses Bajos<\/p>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-no.png);\">Noruega<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-es.png);\">Espa\u00f1a<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-se.png);\">Suecia<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-ch.png);\">Suiza<\/p><p class=\"toshiba-country-list-item\" style=\"background-image: url(https:\/\/www.toshiba-storage.com\/wp\/wp-content\/themes\/toshiba\/assets\/images\/icon-gb.png);\">Reino Unido<\/p>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1542152023653{padding-bottom: 0px !important;}&#8221; el_class=&#8221;toshiba-note&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]Para el resto de pa\u00edses: +49 (0) 1805-834373 (con cuota requerida).*[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]* 0,14 \u20ac\/min. desde la red de fijo de Deutsche Telekom (el precio puede ser distinto para las redes m\u00f3viles).[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_column_text]Actualmente, este servicio est\u00e1 disponible de lunes a viernes, de 09:00 a 18:00 CET (de 08:00 a 17:00 GMT).[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"wpforms-container wpforms-container-full toshiba-contat-form\" id=\"wpforms-51785\"><form id=\"wpforms-form-51785\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"51785\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/es\/wp-json\/wp\/v2\/pages\/10432\" data-token=\"0b868ed2c36e88d89fd903c54dae9ae2\" data-token-time=\"1777441859\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-51785-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_0\">Nombre <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-51785-field_0\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][0]\" required><\/div><div id=\"wpforms-51785-field_12-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_12\">Apellidos <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-51785-field_12\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][12]\" required><\/div><div id=\"wpforms-51785-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_1\">Direcci\u00f3n de correo electr\u00f3nico* <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-51785-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-51785-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_11\">Pa\u00eds<\/label><input type=\"text\" id=\"wpforms-51785-field_11\" class=\"wpforms-field-large\" name=\"wpforms[fields][11]\" ><\/div><div id=\"wpforms-51785-field_10-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_10\">Direcci\u00f3n<\/label><input type=\"text\" id=\"wpforms-51785-field_10\" class=\"wpforms-field-large\" name=\"wpforms[fields][10]\" ><\/div><div id=\"wpforms-51785-field_4-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_4\">Seleccione la categor\u00eda del producto<\/label><select id=\"wpforms-51785-field_4\" class=\"wpforms-field-large\" name=\"wpforms[fields][4]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Seleccione la categor\u00eda del producto<\/option><option value=\"267\"  class=\"choice-0 depth-1\"  >Almacenamiento para Smartphone<\/option><option value=\"1172\"  class=\"choice-1 depth-1\"  >Discos Duros Internos<\/option><option value=\"6588\"  class=\"choice-2 depth-1\"  >Empresas<\/option><option value=\"65\"  class=\"choice-3 depth-1\"  >Mobil<\/option><option value=\"9352\"  class=\"choice-4 depth-1\"  >NAS<\/option><option value=\"9341\"  class=\"choice-5 depth-1\"  >PC<\/option><option value=\"431\"  class=\"choice-6 depth-1\"  >Port\u00e1tiles<\/option><option value=\"253\"  class=\"choice-7 depth-1\"  >Sobremesa<\/option><option value=\"9322\"  class=\"choice-8 depth-1\"  >Surveillance\/vid\u00e9o<\/option><option value=\"9330\"  class=\"choice-9 depth-1\"  >Vigilancia o v\u00eddeo<\/option><\/select><\/div><div id=\"wpforms-51785-field_5-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_5\">Seleccione un tema<\/label><select id=\"wpforms-51785-field_5\" class=\"wpforms-field-large\" name=\"wpforms[fields][5]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Seleccione un tema<\/option><option value=\"Informaci\u00f3n general\"  class=\"choice-1 depth-1\"  >Informaci\u00f3n general<\/option><option value=\"Asistencia de garant\u00eda\"  class=\"choice-2 depth-1\"  >Asistencia de garant\u00eda<\/option><option value=\"Servicios\"  class=\"choice-3 depth-1\"  >Servicios<\/option><\/select><\/div><div id=\"wpforms-51785-field_2-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-51785-field_2\">Escriba aqu\u00ed su comentario <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-51785-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/textarea><\/div><div id=\"wpforms-51785-field_7-container\" class=\"wpforms-field wpforms-field-checkbox contact-form-terms\" data-field-id=\"7\"><label class=\"wpforms-field-label wpforms-label-hide\">Terms <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-51785-field_7\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-51785-field_7_1\" name=\"wpforms[fields][7][]\" value=\"He le\u00eddo la &lt;a href=&quot;\/es\/privacy-policy\/&quot;&gt;Toshiba Privacy Policy&lt;\/a&gt; de Toshiba y la acepto.\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-51785-field_7_1\">He le\u00eddo la <a href=\"\/es\/privacy-policy\/\">Toshiba Privacy Policy<\/a> de Toshiba y la acepto.<\/label><\/li><\/ul><\/div><div id=\"wpforms-51785-field_9-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"9\"><div id=\"wpforms-51785-field_9\">* obligatorio<\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"51785\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.toshiba-storage.com\/es\/wp-json\/wp\/v2\/pages\/10432\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-51785\" class=\"wpforms-submit form-submit-button\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar correo<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.toshiba-storage.com\/wp\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text]Paso 1: \u00bfQu\u00e9 informaci\u00f3n est\u00e1 buscando?[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]Paso 2: Compruebe si puede encontrar la informaci\u00f3n en esta p\u00e1gina, por ejemplo, en las preguntas frecuentes, en el archivo de productos, en los tutoriales de v\u00eddeo, etc.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text css=&#8221;&#8221;]Paso 3: Para las reclamaciones de garant\u00eda, siga el enlace siguiente. Para preguntas generales, p\u00f3ngase en contacto con nuestro &hellip;<\/p>\n","protected":false},"author":43,"featured_media":24190,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-support-contact.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10432","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contacto de asistencia - EMEA<\/title>\n<meta name=\"description\" content=\"1: \u00bfQu\u00e9 informaci\u00f3n est\u00e1s buscando? 2: Verifique si puede encontrar la informaci\u00f3n en esta p\u00e1gina, por ejemplo, en las preguntas frecuentes, el archivo del producto, los videos tutoriales, etc. 3: Para reclamos de garant\u00eda, vaya aqu\u00ed. 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